The IHG Rewards® Rewards program ("Program") membership and its benefits are offered at the sole discretion of Six Continents Hotels, Inc. (“SCH”) and its subsidiaries and affiliates that are companies in the InterContinental Hotels Group (collectively “IHG”). The Cars Anywhere benefit is solely for IHG Rewards Club members who log in to the Cars Anywhere web site.
SCH has engaged Switchfly a third party provider, to host the Cars Anywhere website – a private label car reward redemption web site (the "Site"). Switchfly has engaged Connexions Loyalty Travel Solutions, LLC ("Connexions" or “CLTS”) to act solely in the capacity of agent for suppliers of car reservations to provide members of the IHG Rewards® Rewards program ("Members" or "you") with the ability to redeem IHG Rewards points, or a combination of points and currency, for car reservations through the Site. SCH, Switchfly, and Connexions, together with their subsidiaries and affiliates, and their respective officers, directors, employees, representatives, agents, representatives and licensors, shall be referred to collectively herein as the "Covered Parties". All suppliers providing car reservation are independent contractors and are not employees of the Covered Parties.
These terms and conditions (the "Cars Anywhere Terms and Conditions") govern your redemption of IHG Rewards points (or points and currency) for car reservations through this Site and describe your responsibilities regarding such redemption. By redeeming for car reservations on the Site you agree and warrant that:
You are at least 18 years of age, or at least the age required for an age of majority in your local or national jurisdiction (whichever is greater), and possess the legal authority to enter into this Agreement;
You have read, understood and accepted these Cars Anywhere Terms and Conditions;
All information supplied by you or members of your household using this Site is true and accurate;
You have read, understood and accepted the IHG Rewards® Rewards Global Membership Terms And Conditions which are incorporated by reference herein (the "Program Terms");
You consent to SCH and its authorized third party agents processing data that is personal to you, and disclosing such data to third parties (such as hotel properties), necessary to fulfill your redemption order, and transferring data across national borders, including transfer to companies in the United States, in accordance with the Cars Anywhere Privacy Statement;
You are responsible for any error in the accuracy of information provided in connection with this Site; and
You will inform any other individuals for whom you book car reservations of these Cars Anywhere Terms and Conditions;
You are responsible for all charges, fees, duties, taxes, and assessments arising out of the use of this Site.
REDEEMING FOR CAR RESERVATIONS In addition to the provisions governing redemption of IHG Rewards points set forth in the Program Terms, you agree that:
Car reservations are available through preferred suppliers of Connexions and may not be available for all locations and destinations.
Hotel rates and information displayed on the Site, or in related marketing materials for the Cars Anywhere program, are valid for specific circumstances and for a limited time; they are subject to change without notice and may be withdrawn at any time. The car rental rates are only guaranteed at the time of redemption/booking.
IHG Rewards points (or a combination of points and currency) can only be redeemed for the original car booking and associated fees and taxes. Car Rates presented on the site include all applicable taxes; however a limited number of cars may charge other specific surcharges that are not included in the price displayed on the Site. Such fees will be payable directly to the car rental company.
These car reservations are pre-paid (advanced purchase) bookings. Cancellation fees or penalties may apply. See “Itinerary Changes or Cancellations” later in these Terms and Conditions for additional details.
The car rental location, or the intermediary providing booking services and issuing payment to the actual car rental property for your booking, shall be responsible for reporting, collecting and remitting any and all applicable taxes due in connection with the provision of the car reservation, including sales tax.
Notwithstanding the above, any charges for incidentals, or other fees that you incur while traveling are not included in your original car rental booking (unless specifically referenced in your reservation confirmation) and must be paid by you directly to the car rental location. These charges may include but are not limited to any service charges, change fees, cost differences, upgrades, additional taxes, or other optional fees must be paid for in currency via a major credit card or similar form of payment, as required by the rental car rental company. These additional fees and charges cannot be paid for by redeeming IHG Rewards points and must be paid in currency, via a major credit card or similar form of payment, as required by the car rental location. Where required by applicable law, Sales Tax will be collected on these supplemental payments.
Special requests made to car rental locations are on a request-only basis unless specifically offered on the Site, and cannot be guaranteed. Fees and charges may apply, depending on the nature of the request. Due to car rental company policies applicable to our preferred rates, your name may not be provided to the car rental locations until 24 hours prior to your scheduled arrival. Before such time, please call the applicable customer service number listed on your Cars Anywhere email confirmation for assistance with any special requests.
The car rental location may require a major credit card, in one of the guests’ names, or a cash deposit upon check-in. Valid identification is also required at check-in.
Due to car rental companies policies applicable to our preferred rates, most car reservations booked through the Site will not be eligible for points or other credits in the relevant loyalty, recognition, or rewards programs; the rewarding of any points or credits is at the sole discretion of the car rental location.
Your use and/or abuse of the redemption program offered by this Site in contravention of the Cars Anywhere Terms and Conditions may result in you being denied access to the Site and in the termination of your IHG Rewards Club membership.
If you choose to book a car reservation with a combination of points and currency, Connexions will be the merchant of record and will collect and process your payment(s). Transactions will be processed under the name “Trip Charges”;.
Only certain brands of cards may be used for the currency portion of the purchase, if applicable. Those choices currently include Visa, MasterCard, American Express, and Discover credit cards and Visa or MasterCard debit cards;
All car rental inventory will initially be priced in US Dollars (USD).
ITINERARY CHANGES OR CANCELLATIONS. At the time of IHG Rewards point redemption, all car reservation purchases are deemed final. Change and cancellation policies will vary by hotel property, and by the specific preferred rate that is booked. If you need to make changes to your travel itinerary, please call the applicable customer service number listed on your Cars Anywhere email confirmation.
In most cases, if you are requesting a cancellation sufficiently far in advance of your scheduled pick-up date and time (72 hours in advance, for most, but not all properties), you will be able to obtain at least a partial refund of your IHG Rewards points (or the combination of points and currency) that were used for your initial car reservation purchase. However, a limited number of car reservation purchases available on the Site cannot be canceled, and you will not be eligible for any refund of your IHG Rewards points and currency (if applicable). All cancellations will, at a minimum, be subject to a $35 service fee (per booking) charged by, and paid directly to, Connexions. Bookings will not be refundable after the date of scheduled pick-up date and time has passed. A “no show” for a car reservation booking will, in most cases, result in a total forfeiture of settlement, without credit due.
Changes to your car reservation may typically be made prior to pick-up, subject to availability and the policies of the car rental location. Changes to the name of the traveler will not be accepted within 48 hours of scheduled pick-up. In some instances, changes will not be available or permitted. All changes may be subject to a $35 service fee (per booking) charged by, and paid directly to, Connexions. Changes may also be subject to additional fees and/or additional charges for each room night as advised in the policy information of the car rental location.
No such additional fees or charges associated with a cancellation or change may be paid for with IHG Rewards points. Payments to either Connexions or the car rental location must be made via a major credit card or similar form of payment. All fees charged directly by Connexions will be quoted and charged in US Dollars only. Change fees are subject to change without notice. In the event of an involuntary change or cancellation due to weather, war, terrorism, epidemic outbreak, natural disaster, acts of civil unrest, or other acts of God, the associated fees may be waived at the discretion of Connexions and/or the hotel property.
INTERNATIONAL TRAVEL REQUIREMENTS. International travel generally requires the traveler to possess a valid passport. Visa policies vary by country and any necessary visas are the sole responsibility of the traveler and must be obtained prior to departure. Travelers are responsible for complying with all government travel requirements, and presenting exit, entry and other required documents such as passports and visas.
REQUIREMENTS FOR CHILDREN. Policies for children vary by car rental location. Child benefits may be extended to you should a hotel property offer such benefits.